Social accountability

Social accountability is increasingly recognized as a complex phenomenon in which an initial assessment of the local context is pivotal to its success. Therefore best practice approaches in one country (or district) might not work as well in other settings. In this manual we hope to provide constructive guidelines on how to select the SA interventions that is the best fit for your social setting. Our experience with SA has revealed that several common shortcomings recur during implementation. Therefore this manual also provides detailed information on how to improve the implementation of SA strategies and provides references to existing SA materials. By improving our own social accountability interventions, we expect that outcomes in other programmes will benefit in the future. Ultimately this will lead to sustained healthy behaviours and improved access to health services.